Privacy Policy

Welcome to RockiesRetreats ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you book luxury retreats and resorts in the Canadian Rockies through our platform.

1. Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Mailing address (required for booking confirmations and correspondence)

Booking Details

• Preferred dates, accommodations, and additional services

Technical Data

• IP address

• Browser type and version

• Device type and operating system

Payment Information

• Credit/debit card details

• Billing address (for payment processing)

Usage Data

• Pages visited, time spent on our website, and services browsed

2. How We Use Your Information

We use your information to:

Provide and Enhance Services

• Process bookings and deliver confirmation details.

• Personalize your experience by suggesting resorts or services based on preferences.

Communicate Updates

• Send booking updates, promotional offers, and newsletters (with your consent).

• Notify you about changes to your reservations or services.

Process Payments

• Securely handle transactions for reservations and add-ons.

Improve User Experience

• Monitor user behavior to improve our website and offerings.

Legal Compliance

• Comply with legal obligations and respond to lawful requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, your data may be shared with:

Service Providers

• Payment processors, hosting providers, and email communication vendors.

Resort Partners

• Necessary details shared with resorts to ensure a seamless stay.

Legal Authorities

• When required to comply with laws or protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance website performance and functionality.

• Provide a personalized browsing experience.

• Track website usage for analytics and service improvement.

You can manage or disable cookies in your browser settings, but this may affect certain features.

5. Data Security

We implement industry-standard measures, including encryption, to protect your personal data. However, no online system can guarantee complete security.

6. Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or updates to your data.

• Delete your account and associated data.

• Opt out of receiving promotional communications.

To exercise these rights, contact us at info@RockiesTop.com.

7. Contact Us

For questions about this Privacy Policy, contact us at: 91 Taralea Crescent NE, Calgary, AB T3J 5A8, Canada
Email: info@RockiesTop.comPhone: +1 (464) 951-9196